5/20/2026 1:57:05 PM CMO Series Podcast Special: Unpacking the 2026 Cross-Selling & Collaboration Report with James Barclay By James Barclay Tom Elgar Charlotte Knight Dionne Cole +1 more... Show less 55% of law firms say cross-selling is one of their most important levers for revenue growth, yet only 19% strongly agree they're...
5/13/2026 1:21:51 PM CMO Series EP200 - Bela Grover on What it Takes to Build Purposeful Client Relationships in Law Firms By Eugene McCormick Charlotte Knight Dionne Cole Millie Coote Tom Elgar +2 more... Show less Law firms talk a lot about client relationships. But turning that into something consistent, scalable and truly integrated across a firm...
5/1/2026 7:52:47 AM FTC v. Uber: California Court Allows Claims against Uber One Subscription to Proceed By Tom Elgar A federal judge in the Northern District of California ruled on Uber’s motion to dismiss a case brought by the Federal Trade Commission...
4/29/2026 3:18:44 PM CMO Series EP199 - Iwona Kesting of Jones Day on Making MarTech Investment Deliver Firm-Wide Impact By Charles Cousins Charlotte Knight Millie Coote Tom Elgar +1 more... Show less Getting the right MarTech stack in place has never been more critical, yet many firms still struggle with getting the high-stake...
4/16/2026 1:57:43 PM The unheralded rebirth of thought leadership By Tom Elgar Last year, I was asked to sign off on a loan extension for £1m ($1.4m) for a business I’m involved in. It was a UK government Covid loan...
4/14/2026 10:04:54 AM CMO Series EP198 - Gemma Francis of Gemma Francis Consulting on The Lessons In-House BD Teams Need to Hear By Charles Cousins Charlotte Knight Millie Coote Tom Elgar +1 more... Show less Business development is something every law firm talks about, but far fewer truly embed it into the day-to-day habits of their lawyers. ...
11/4/2025 5:05:06 PM AI Can't Trump Thought Leadership: How Lawyers Can Keep Winning the Content Game via Attorney at Work By Tom Elgar Charlotte Knight With or without Gen AI, says Tom Elgar, lawyers who treat thought leadership as a core part of their client service will continue to own...
10/8/2025 9:58:54 AM Visualising why building trust and awareness fuels growth By Tom Elgar The importance of cross-selling within Professional Services firms seems hard to overstate. There is, indeed, an argument that the only...