A really important message is delivered very succinctly in this 2 minute video. Although Alastair Campbell is talking about persuading people when speaking in public, his point is valid in pretty much any medium.
He has two interrelated he points: First the message needs to be delivered by the author "For me, today, the only communication that works is real authenticity" further, " if someone is just reading a speech they were handed... it's never going to work".
Second, in order to persuade, a position should be founded on facts and framed by accessible experiences, to build a logical, relevant argument.
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