Professional services firms are not like other companies. Their markets are crowded and highly competitive, they are usually owned by...

There seem to be three types of people when it comes to establishing desirable behaviours. There are 

1. Those who are entirely...

We published the 2021 UK Legal Thought Leadership Index this week, and one of the key findings is that there has been an explosion of...

Making an effort to over-communicate has become a feature of working from home. As the Economist argues, managers cannot expect that...

The “Excess Share of Voice” (ESOV) rule is as close to a law of marketing as we are likely to ever have. Across tens of thousands of...

I am writing this post on the Passle app, using the dictation tool on my iPhone. It is incredibly easy and unlike when I first talked...

Most companies have a CEO, a small C-suite followed by increasing numbers of EVPs, SVPs, VPs and so on, each managing a number of people....

Like most businesses, we have seen a lot of change in the last few months and, having dealt with the trauma of moving to lockdown, are...