4/15/2026 8:55:23 AM Thomson Reuters 2026: AI in Professional Services Report By Charles Cousins The window for being an AI "early adopter" has closed. That's the blunt message from Thomson Reuters' latest research and for Marketing...
4/14/2026 10:04:54 AM CMO Series EP198 - Gemma Francis of Gemma Francis Consulting on The Lessons In-House BD Teams Need to Hear By Charles Cousins Charlotte Knight Millie Coote Tom Elgar +1 more... Show less Business development is something every law firm talks about, but far fewer truly embed it into the day-to-day habits of their lawyers. ...
3/31/2026 2:08:39 PM CMO Series EP196 - Vanessa Crocetto of Butzel on How Client Experience Fuels Firm Growth By Charles Cousins Charlotte Knight Millie Coote Client experience is fast becoming a key driver of long-term growth for law firms that want to deliver real value, build lasting client...
3/30/2026 12:39:11 PM Managing Partners Forum - Strategies for Growth Conference 2026 | A summary By Charles Cousins I had the pleasure of attending the Managing Partners Forum - Professional Services Growth Conference 2026. The theme of the day was...
3/25/2026 2:56:41 PM CMO Series EP195 - Alexis Gray on BD Enablement That Helps Lawyers Win By Charles Cousins Charlotte Knight Millie Coote Firms cannot afford to fall at the final hurdle. BD must work alongside fee earners to equip them with greater confidence to win and grow...
2/19/2026 11:17:56 AM CMO Series EP 193: Doug Gold on the Business Case for Healthier Law Firms By Charles Cousins Samuel Page Charlotte Knight In this episode of the CMO Series podcast, we're joined by Doug Gold, Chief Operating Officer at Mitchell Silberberg and Knupp (MSK) to...
2/16/2026 11:34:38 AM Why Cross-Selling Fails in Law Firms, and How to Fix It |Mo Bunnell & Raya Blakeley-Glover By Charles Cousins WATCH THE FULL WEBINAR RECORDING HERE Cross-selling in law firms is rarely a knowledge problem. Most lawyers understand it matters, but...
1/28/2026 3:20:15 PM CMO Series EP191 - Patrick Johnson of Honigman on Rethinking How Law Firms Pitch and Win Work By Charles Cousins Charlotte Knight Millie Coote Most law firms pitch a lot. Far fewer pitch well. And that gap represents one of the biggest missed growth opportunities in the legal...