People in professional services tend to believe that they are 'behind the curve' on social media, technology and, well, anything really.

But on this one they are far ahead. If I want to talk to a Partner at a Magic Circle firm then I go to their website, find their telephone number and give them a call. And guess what! They pick up!

Try doing that to the CMO at McDonalds.

And actually they are keen to externalise much of their knowledge. If you are interested you can go to no-end of breakfast seminars on all areas of the law or tax. And they would love to blog too - although it is far too hard in practice (see home.passle.net!).

So maybe they aren't so stale and crusty after all. Maybe these big, flash FMCG brands could learn a thing or two from them?