5/8/2026 9:15:38 AM Firm Leaders Report Rising Rates Fueling Client Churn | Law360 By Charlotte Knight Dionne Cole While rate increases are the primary driver of law firm revenue, legal leaders also fear those price hikes are leading to client churn,...
5/6/2026 1:41:34 PM The Collaboration Gap That’s Costing Law Firms Revenue By James Barclay Charlotte Knight Dionne Cole The recent AmLaw rankings confirmed a trend many of us have felt coming for years. The "Super-Elite" Top 25 firms are pulling away from...
5/6/2026 1:27:22 PM Nearly 60% of Law Firms Mainly Rely on Rate Increases to Grow Revenue, But Acknowledge It Leads to Client Churn By Charlotte Knight Millie Coote Dionne Cole Survey of partners and attorneys in global law firms shows 81% of firms falling short on cross-selling and growing client accounts...
5/6/2026 1:14:55 PM New Research: Our 2026 Cross-Selling and Collaboration Report By Charlotte Knight Samuel Page Dionne Cole Law firms are not short on ambition when it comes to growth. Cross-selling and collaboration are firmly on the agenda, with the majority...
10/2/2025 3:47:18 PM Passle People Podcast with Dionne Cole: Learn about our Marketing Internship By Sarah Marwood Dionne Cole I was joined by the lovely Dionne Cole to hear how she has found the past year working for Passle through our Marketing Internship...
9/23/2025 1:23:10 PM CMO Series EP181 - Anne Kunkel of Redgrave on Making a Big Impact in a Boutique Firm By Eugene McCormick Charlotte Knight Dionne Cole Boutique firms are continually finding new ways to stand out, tackle significant cases, and make a lasting impact. In today's episode of...
9/16/2025 1:37:42 PM CMO Series EP180 - Helen Cox of Helen Cox Marketing on Lessons from a Fractional Marketer: What Works and Where Firms Go Wrong By Charles Cousins Charlotte Knight Dionne Cole Fractional marketing is on the rise, enabling firms to tap into top-tier expertise without the full-time cost. In today’s episode of the...
9/9/2025 10:18:46 AM CMO Series EP179 - Dr Karen Kahn of Threshold Advisors on Bridging the Cross-Selling Gap By Yasmin Zand Charlotte Knight Dionne Cole Law firms continue to struggle with getting their lawyers to cross-sell effectively, leaving significant revenue untapped. The good news...