A third of Britons plan to exercise the right to be forgotten after GDPR. However, as Chris Combemale, CEO of the DMA says below, the regulation offers a real chance to "build trusted, authentic and transparent relationships".
Without huge data-mining, human-centric relationships are really challenging, unless actual humans are involved in both the creation and distribution of information, in a way that builds trust. This is going to have a profound effect on B2B marketing.
Clearly, with the UK planning legislation to achieve an adequacy ruling, the days of "Spray and Pray" are going to be over. However, there is a huge opportunity to return the nurturing of relationships from marketing back to the sales and BD function.
I had a meeting last week with a large Software Services company in the US and they outlined their approach to creating and delivering marketing content. It involved creating "public-facing" content specifically for a single account and then delivering it from one human to another. Their approach to marketing is precisely the "human-centric" mindset we're likely to see proliferate after GDPR.

/Passle/53d0c8edb00e7e0540c9b34b/MediaLibrary/Images/2025-06-24-15-50-59-531-685ac963d81bf11b7522dd8e.png)
/Passle/53d0c8edb00e7e0540c9b34b/MediaLibrary/Images/2026-04-16-13-56-46-823-69e0ea9eb77539343d4b402e.jpg)
/Passle/53d0c8edb00e7e0540c9b34b/SearchServiceImages/2026-04-15-10-04-50-460-69df62c259169cd794190751.jpg)
/Passle/53d0c8edb00e7e0540c9b34b/SearchServiceImages/2026-04-16-06-52-41-492-69e08739c868129e3ac0fb7b.jpg)
/Passle/53d0c8edb00e7e0540c9b34b/MediaLibrary/Images/2026-04-15-14-58-26-614-69dfa792627cf3adf8b81da3.png)


