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PROFESSIONAL SERVICES BUSINESS DEVELOPMENT AND MARKETING INSIGHTS

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CMO Series EP 14- Julie Henson of Taft, Stettinius & Hollister on building more productive client relationships

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In this episode of the podcast Alistair Bone is joined by Julie Henson, Chief Client Officer at Taft Stettinius & Hollister LLP. They address:

  • The role of a Chief Client Officer in a modern law firm
  • Tactics to build trust and add value in the legal community
  • How Client relationships evolve beyond initial client interviews
  • Effective ways Julie has contributed to the overall strategy at her firm
  • Advice for others trying to be the voice of their clients in their firm

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e2e, marketing, professional services, passlepod, cmoseries

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