11/11/2025 1:26:51 PM CMO Series Live Special - Connor Kinnear on Cross-Selling: The Missed Opportunity in Professional Services Marketing By Connor Kinnear Charlotte Knight Millie Coote Most law firm CMOs agree that cross-selling is the fastest and most cost-effective way to grow law firm revenue. Yet, our latest research...
11/5/2025 3:39:23 PM CMO Series EP185 - Charlotte Watt of Brabners on Moving the Needle in Law Firm Business Development By Charles Cousins Charlotte Knight Millie Coote Making an impact in business development isn’t about following a script; it’s about finding what works, what doesn’t, and where you can...
10/29/2025 11:55:05 AM Episode 12 - CMO Series Digital Masterclass: Appius on Choosing the Right CMS for Law Firms By Samuel Page Charlotte Knight Millie Coote Implementing a seamless Content Management System that is able to grow alongside the firm in the long-term should be a top priority...
10/27/2025 1:51:23 PM CMO Series Lex Mundi Roundtable Live: Susan Lee Hollender of Michael Best & Friedrich on Cross-Selling in Practice By Alistair Bone Charlotte Knight Millie Coote Live from the Lex Mundi Americas Regional Marketing and Business Development Roundtable in Denver, this special episode of the CMO Series...
10/14/2025 10:13:48 AM CMO Series Live Special: The Art of Cross-Selling By Charlotte Knight Cross-selling remains one of the biggest growth opportunities for professional services firms, yet cultural silos, lack of trust and...
10/7/2025 12:44:33 PM CMO Series EP183 - Professionally Personal: Alitia Faccone of Jackson Lewis on How Storytelling Drives Legal BD By Will Eke Charlotte Knight Millie Coote The art of storytelling is becoming an increasingly vital tool for law firms to form strong client relationships through personal...
9/30/2025 12:20:45 PM CMO Series EP182 - Phill McGowan on How To Build Successful Thought Leadership Campaigns By Charlotte Knight Executing an effective thought leadership strategy is essential in professional services marketing, yet many firms continue to struggle....
9/23/2025 1:23:10 PM CMO Series EP181 - Anne Kunkel of Redgrave on Making a Big Impact in a Boutique Firm By Eugene McCormick Charlotte Knight Dionne Cole Boutique firms are continually finding new ways to stand out, tackle significant cases, and make a lasting impact. In today's episode of...
9/16/2025 1:37:42 PM CMO Series EP180 - Helen Cox of Helen Cox Marketing on Lessons from a Fractional Marketer: What Works and Where Firms Go Wrong By Charles Cousins Charlotte Knight Dionne Cole Fractional marketing is on the rise, enabling firms to tap into top-tier expertise without the full-time cost. In today’s episode of the...
9/9/2025 10:18:46 AM CMO Series EP179 - Dr Karen Kahn of Threshold Advisors on Bridging the Cross-Selling Gap By Yasmin Zand Charlotte Knight Dionne Cole Law firms continue to struggle with getting their lawyers to cross-sell effectively, leaving significant revenue untapped. The good news...
9/2/2025 10:40:34 AM CMO Series REPRESENTS - Paul Modley of AMS on Belonging by Design: Building DEIB That Lasts By Olivia Backon Charlotte Knight Dionne Cole Diversity, Equity, and Inclusion has become a critical framework for organisations striving to create more supportive environments for...
8/26/2025 12:12:09 PM CMO Series EP178 - Courtney Beauzile of Robins Kaplan on Building High-Performance Marketing & BD Teams in Modern Law Firms By Charles Cousins Charlotte Knight Dionne Cole In today’s legal market, mid-size firms are proving they can punch well above their weight, and the secret often lies in bold, strategic...
8/19/2025 1:56:48 PM CMO Series REPRESENTS - Gina Rubel on Leading with Integrity: Strategic Comms for Complex Times By Yasmin Zand Charlotte Knight Dionne Cole In a time when business leaders are navigating heightened political division, evolving workplace expectations, and the urgent call for...
8/12/2025 2:00:54 PM CMO Series EP177 - Guy Alvarez of InnovAItion Partners on AI & Legal Marketing: Where Are We and What Comes Next? By Charles Cousins Charlotte Knight Dionne Cole AI is transforming the legal industry, yet many firms are missing a trick. While policies and strategies are taking shape, marketing and...
7/29/2025 1:19:08 PM CMO Series REPRESENTS - Ioana Good on Finding Your Voice: A CEO's Journey to the U.S. and Path in Journalism, Thought Leadership and Tech By Yasmin Zand Charlotte Knight Dionne Cole On this episode of CMO Series Represents, Yasmin Zand is joined by Ioana Good, founder of Promova, for a conversation that’s as inspiring...
7/22/2025 12:01:29 PM CMO Series EP176 - Julie Mortimer of Mills & Reeve on The Right Way to Kickstart Your CRM Strategy By Charles Cousins Charlotte Knight Dionne Cole As major infrastructure initiatives like CRM become more essential, many firms find themselves struggling to get projects off the ground....