Millie Coote

5/6/2026 1:27:22 PM

Nearly 60% of Law Firms Mainly Rely on Rate Increases to Grow Revenue, But Acknowledge It Leads to Client Churn

By Charlotte Knight Millie Coote Dionne Cole

Survey of partners and attorneys in global law firms shows 81% of firms falling short on cross-selling and growing client accounts...

4/29/2026 3:18:44 PM

By Charles Cousins Charlotte Knight Millie Coote +1 more...

Getting the right MarTech stack in place has never been more critical, yet many firms still struggle with getting the high-stake...

4/22/2026 2:20:54 PM

By Charles Cousins Charlotte Knight Millie Coote

Cross-selling in law firms isn’t a knowledge problem, it’s an execution problem. Most lawyers know it matters, but few do it consistently...

4/14/2026 10:04:54 AM

By Charles Cousins Charlotte Knight Millie Coote +1 more...

Business development is something every law firm talks about, but far fewer truly embed it into the day-to-day habits of their lawyers. ...

4/7/2026 12:54:48 PM

By Will Eke Charlotte Knight Millie Coote

High-performing teams are the difference between steady progress and real growth in professional services marketing and BD. Performance...

3/31/2026 2:08:39 PM

By Charles Cousins Charlotte Knight Millie Coote

Client experience is fast becoming a key driver of long-term growth for law firms that want to deliver real value, build lasting client...

3/25/2026 2:56:41 PM

By Charles Cousins Charlotte Knight Millie Coote

Firms cannot afford to fall at the final hurdle. BD must work alongside fee earners to equip them with greater confidence to win and grow...

3/18/2026 2:12:27 PM

By Will Eke Charlotte Knight Millie Coote

The most effective legal marketing today is designed to be useful, not just visible. Firms that are seeing real results are building...