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Building customer loyalty

Last week I wrote about how people chose brands that they trusted and shared the same values. When it comes to building customer loyalty,...

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unknownx500 Tømas

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Who are the good guys of GDPR?

It is the regulator. The Information Commissioner's Office is the independent authority set up to uphold information rights in the UK, to...

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Leadership through Content

We talk a lot about Experts influencing other Experts as part of the sales and marketing process. However, as the HBR article below...

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Insecurity as a Service

We often harness the inherent competitiveness of our authors to help with behavioural change. However, if the FT article below is right,...

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unknownx500

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