30 Mar, 2022 LMA 2022: How to Strategically Grow Your Client Base Using CRM By Ed Lovatt Exactly one week ago at the Legal Marketing Association Conference in Las Vegas I sat in on a brilliant session that included some...
10 Apr, 2019 How to drive CRM use - Reed Smith, Osler, Hoskin & Harcourt, Smart & Biggar/Fetherstonhaugh and Introhive By Passle Driving change in any organisation is always a challenge, especially in global organisations that operates in teams of teams. During the...
21 Aug, 2017 The 7 stages of grief and GDPR (or should that be GDPArrghhhhh) By James Barclay To quote two Marketing and Business Development Directors at professional service firms I met last week - "This whole GDPR thing is a...
28 Mar, 2017 Top tips for digital transformation in law firms by Kalev Peekna and Dan Tines By Passle Kalev of One North provides a great insight (slides below) into why digital transformation projects typically fail and how they should...
30 Oct, 2016 Social Selling - Are You Engaged? By Passle With Deloitte's recent mobile survey finding the 'almost half of 18-24 year olds check their phone in the middle of the night' and over...
13 Jun, 2016 There has never been a better time to have an Online Presence - Microsoft acquires LinkedIn By Passle The acquisition of LinkedIn by Microsoft is a huge signal to all individuals and organisations to have an online profile as the two...