Daniel Kahneman won the Nobel prize for Economics in 2002, despite never taking an Economics class. In this video he talks about his...
PROFESSIONAL SERVICES BUSINESS DEVELOPMENT AND MARKETING INSIGHTS
Right off the bat, I have to admit that I have been a big fan of Amazon for the past few years already. Every single time I have had an...
I came across this fun and free customer service quiz. It was mostly a bit of fun, answering questions like 'How do you help an old lady...
It does not take a mind reader to know that some of the most important things for your customers are 1) speedy service; 2) polite...
