Client Engagement and Why You Should Consider How You Approach It
Having spent the past two years working closely with Partners in Law Firms, two things struck me about the relationship they have with...
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Client retention strategies - how DLA Piper saved tens of millions of dollars by analyzing what their clients really want
At a fantastic Marketing Partner Forum session in Miami, I was lucky enough to sit in on New Techniques in Client Journey Mapping...
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The T-Shaped Lawyer
I stumbled across a really interesting insight piece when preparing for a meeting with a management consultancy and it lured me in with...
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